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Right To Information

Right To Information Act

The Right to Information Act, 2005 extends to the whole of India except the state of UT of Jammu & Kashmir. The said act has been enacted to enable members of the general public seek information under the control of public authorities with a view to promoting transparency and accountability in the working of every public authority.

Information means any material in any form, including records, documents, memos, e-mails, opinions, advices, press releases, circulars, orders, logbooks, contracts, reports, papers, samples, models, data material held in any electronic form and information relating to any private body which can be accessed by a public authority.

Any member of the public has a right to seek information by making a request either in writing or through electronic means either in English or the prevalent local language along with the fee prescribed in this respect. It is not necessary that the person seeking information should disclose the purpose of his seeking the information.

A request for obtaining information under sub-section (1) of section 6 shall be accompanied by an application fee of Rs.10/- (Rupees ten only) by way of cash or by demand draft or postal order or pay order payable to Andhra Pradesh Grameena Bank. If the fees are paid in cash, the same should be deposited at a branch nearest to the applicant and the receipt of payment should be enclosed to the request.

For providing the information under sub-section (1) of Section 7 (disposal of request), the fee shall be charged by way of cash against proper receipt or by demand draft or by postal order or pay order payable to Andhra Pradesh Grameena Bank at the following rates:

Rs.2- for each page (in A4 or A3 size paper) created or copied.

Actual charge or cost of a copy in larger size paper.

Actual cost for samples or models.

For inspection of records:

  • 4.1 No fee for the first hour
  • 4.2 A fee of Rs.5- for each fifteen minutes (or fraction thereof) thereafter.

Further to provide information under sub-section (5) of Section 7, the fee shall be charged by way of cash against proper receipt or any demand draft or postal order or pay order payable to Andhra Pradesh Grameena Bank at the following rate.

For information provided in CD or floppy -> Rs. Fifty per CD or floppy.

For information provided in printed form

The price fixed for such publication OR

Rupees 2/- per page of photocopy for extracts from the publication.

This right means:

The right to information accessible under this Act which is held by or under the control of any public authority and includes the right to-

  • Inspection of work, documents, records;
  • Taking notes, extracts or certified copies of documents or records;
  • Taking certified samples of material;
  • Obtaining information in the form of diskettes, floppies, tapes, video cassettes or in any other electronic mode or through printouts where such information is stored in a computer or in any other device.

Andhra Pradesh Grameena Bank has designated Regional Managers as Central Public Information Officers. Branch Managers are designated as Central Assistant Public Information Officers. Members of the public can apply for information to concerned Central Public Information Officers or concerned Central Assistant Public Information Officers. The information shall, however, be provided by Central Public Information Officers.

At the Bank's Head Office, the HOD- Human Resources Department is designated as Central Public Information Officer for HR related matters and HOD-Integrated Risk Management Department is designated as Central Public Information Officer for matters other than HR to whom members of the public can apply for information under the control of Head Office Departments.

General Manager – Integrated Risk Management, Inspection and Audit has been designated as First Appellate Authority as per the details given in the page "CPIOs and Appellate Authorities" under RTI link. Members of the public who desire to appeal in case the designated information officer does not furnish the information desired or the information seeker is dissatisfied with the information provided may do so through a communication addressed to the concerned General Manager as the case may be.

The Act provides for a period of 30 days from the date of receipt of the application for information to either provide the information or reject the request for any of the reasons specified under the Act. If the information desired concerns the life and liberty of a person, the same shall be provided within 48 hours of the receipt of the request.

Sr. No. Situation Time limit for disposing off applications
1 Supply of information in normal course 30 days
2 Supply of information if it concerns the life or liberty of a person 48 hours
3 Supply of information if the application is received through CAPIO 05 days shall be added to the time period indicated at Sr. No. 1 and 2
4 Supply of information if application/request is received after transfer from another public authority:

(a) In normal
(b) In case the information concerns the life or liberty of a person 		(a) Within 30 days of the receipt of the application by the concerned Public Authority.

(b) Within 48 hours of receipt of the application by the concerned Public Authority.
5 Supply of information if it relates to third party and the third party has treated it as confidential Should be provided after following the procedure given in Section 11 of the RTI Act
6 Supply of information where the applicant is asked to pay additional fee The period intervening between informing the applicant about additional fee and the payment of fee by the applicant shall be excluded for calculating the period of reply

If a public authority fails to comply with the specified time limit, the information to the concerned applicant would have to be provided free of charge.

Appeals:

  • The appeal should be disposed off within 30 days of receipt of the appeal.
  • In exceptional cases, the Appellate Authority may take 45 days for its disposal for which reasons are recorded.

Any person who is either aggrieved by the decision of the CPIO or who has not received a decision within the specified time limits can appeal within 30 days from the expiry of the period. The appeal may be made to the Appellate Authority.

The appeal shall be normally disposed of within 30 days of the receipt of the appeal or 45 days from the date of filing if any extension has been granted by the authority hearing the appeal.

Section 8 of the Act exempts any personal information of our customers which has no relationship to any public activity or interest or which would cause unwarranted invasion of privacy of the individual from disclosure. Banks can, therefore, refuse to disclose information about the affairs of their customers on the ground that such disclosure will cause unwarranted invasion of privacy of the customers as envisaged by Section 8(1)(j) of the Act.

Our website https://apgb.bank.in/ provides an array of information relating to our branch network, product details, internet banking, etc. to which the members of the public may refer for additional information.

S.No Name and Designation Office Address Email Id Telephone/ Mobile Number
1 Mr. Jummilal
General Manager
Integrated Risk Management,
Inspection and Audit 		Andhra Pradesh Grameena Bank,
Head Office, 4th Floor,
Raghu Mansion,Guntur-522002 		gm-inspection@apgb.bank.in 9490887053

At Head Office

S.No Matters Pertaining to Name and Designation Office Address Email Id Telephone/ Mobile Number
1 Matters pertaining to HR and Vigilance Mr. G Param Siva
HOD- Human Resources Department 		Human Resources Department,
Andhra Pradesh Grameena Bank,
Head Office, 4th Floor, Raghu Mansion,Guntur-522002 		hod-staff@apgb.bank.in 9490158009
2 All matters pertaining to Head Office other that HR and Vigilance matters Mr.Naga Siva Kiran Dasari
HOD- Intergrated Risk Management 		Integrated Risk Management Department,
Andhra Pradesh Grameena Bank,
Head Office, 4th Floor, Raghu Mansion,Guntur-522002 		hod-rnc@apgb.bank.in 8499048408

At Regional Offices

S.No Name and Designation Regional Office Name Office Address Email Id Telephone / Mobile Number
1 Mr. P Chiranjeevi Venkatesh
Regional Manager		 Guntur Noone Complex, 2nd Floor,
D.No: 5-25-112, 3/1, Brodipet,
Guntur – 522003 		rmguntur@apgb.bank.in 7993352737
2 Mr. P Subash
Regional Manager		 Narasaraopet Ground Floor, D.No: 522-A,
Near second YSR statue, Reddy Nagar,
Ravipadu Grama Panchayat,
Narasaraopet Mandal,
Palnadu District – 522601 		rmnarasaraopet@apgb.bank.in 7993352738
3 Mr. M Sampath Kumar
Regional Manager		 Eluru D.NO: 28-4-32, A K Plaza,
1st Floor, 13th Road,
Santhi Nagar, Eluru – 534007 		rmeluru@apgb.bank.in 9392903478
4 Mr. P S Navin Kumar
Regional Manager		 Rajahmundry D.No: 79-2-10/1, 3rd Floor,
E & S Reddy Complex,
Opp: Sai Baba Temple,
Tilak Road, Rajahmundry - 533103 		rmrajahmundry@apgb.bank.in 9390146301
5 Mr. M Ravi Mohan
Regional Manager		 Anantapuramu Regional Office
APGB Building, Opp. ZP Office,
Dr. Ambedkar Road,
Anantapur - 515001 		rmanantapuramu@apgb.bank.in 9490158012
6 Mr. E Srinivasa Prasad
Regional Manager		 Kadapa Regional Office
4/622-R-3, Aravinda Nagar,
Opp. RTC Bus Stand,
Kadapa - 516003 		rmkadapa@apgb.bank.in 9490158018
7 Mr. E Prahallad
Regional Manager		 Kadiri Regional Office
D.No.1/776, By-Pass Road,
Kadiri - 515591,
Sri Satya Sai District 		rmkadiri@apgb.bank.in 9490158014
8 Mr. T Ramesh
Regional Manager		 Kurnool Regional Office
40/307, Navgeeth Nilayam,
Near Bhagyanagar Post Office,
Bhagyanagar, Kurnool - 518002 		rmkurnool@apgb.bank.in 9490158024
9 Mr. E Venkateswarlu
Regional Manager		 Markapur Regional Office
D.No.7-283, 1st Floor,
Nehru Street, Markapur - 523316,
Prakasam District 		rmmarkapur@apgb.bank.in 9490158700
10 Mr. Sudhakar Meda
Regional Manager		 Nandyal Regional Office
D.No:28/5, B3, B4, K.C. Road,
Beside Gelivi Weigh Bridge,
Vijaya Motors Building,
Noonepalli, Nandyal - 518501 		rmnandyal@apgb.bank.in 9490158040
11 Mr. P Venkata Ramana
Regional Manager		 Nellore Regional Office
1st Floor, KRB Heights,
Venkataramapuram,
Near Vijaya Mahal Gate,
Nellore - 524001 		rmnellore@apgb.bank.in 9490158027
12 Mr. S Yusuf Ali
Regional Manager		 Ongole Regional Office
#5-379, Mahindra Enclave,
Raavi Anjaneyulu Street,
Ongole - 523002,
Prakasam District 		rmongole@apgb.bank.in 9490158032
13 Mr. Balantrapu Raghavendra
Regional Manager		 Rajampeta Regional Office
D.No. 9/380-A,
Beside Sarada Vidyalayam,
Madras Road,
Rajampeta - 516115 		rmrajampeta@apgb.bank.in 9490158011
14 Smt. K Viraja
Regional Manager		 Vijayawada D.No 4-195,
Suryadevara Nest,
Ayyappa Swamy Temple Street,
Gollapudi, Vijayawada - 521225 		rmvijayawada@apgb.bank.in 8886644126
15 Mr. N Kameswara Rao
Regional Manager		 Tirupathi D.No 5-102-1,
Chennappa Colony,
Dhanalakshmi Nagar,
Avilala, Tirupati 		rmtirupati@apgb.bank.in 8886644018
16 Mr. M Sankara Prasad
Regional Manager		 Madanapalle 2-83,
Avenue Road,
Madanapalle 		rmmadanapalle@apgb.bank.in 8886644016
17 Mr. Anjaneyulu Korampalli
Regional Manager		 Gudivada D.No:10/154-D5-1,
Dr. Padmanabham Street,
Near Municipal Park,
Rajendra Nagar,
Gudivada - 521301 		rmgudivada@apgb.bank.in 8886644216
18 Mr. S Vamsi
Regional Manager		 Chittoor D.No: 4-2195/1-SG,
1st Floor, SGB Towers,
Vellore Road,
Chittoor 		rmchittoor@apgb.bank.in 8886644002
19 Mr. Satish Chandra
Regional Manager		 Anakapalli Opp. To District Court,
Behind Hotel Sai Brundavan,
Gavarapalem, Anakapalli,
Pin - 531002,
Andhra Pradesh 		rmanakapalli@apgb.bank.in 8331035521
20 Mr. Arjuna Rao Kalangi
Regional Manager		 Parvathipuram 1435-27-112,
1st Floor, By Pass Road,
Opp. SaiRam College,
Parvathipuram 		rmparvathipuram@apgb.bank.in 7382028282
21 Mr. D Ramakrishna Raju
Regional Manager		 Srikakulam Near Saraswathi Theatre,
Srikakulam - 532001,
Srikakulam District,
Andhra Pradesh 		rmsrikakulam@apgb.bank.in 9440903954
22 Mr. D Tirupathi Raju
Regional Manager		 Vizianagaram Regional Office,
Mayuri Junction,
Beside Himagiri-Sapthagiri Theatre,
Near SP Bungalow,
Vizianagaram - 535003 		rmvizianagaram@apgb.bank.in 9491053758
23 Mr. L Anantha Rao
Regional Manager		 Visakhapatnam 50-44-13/02,
Beside Post Office,
Near Eenadu Office,
T.P.T Colony, Seethammadhara 		rmvisakhapatnam@apgb.bank.in 9440903929
1 Organization and Function
1.1 Particulars of its organization functions and duties[Section 4(1)(b)(i)]
1.1.1 Name and address of the Organization

Name of Organization: ANDHRA PRADESH GRAMEENA BANK

Address

D. No 5-37-234, 4th Floor
Raghu Mansion , 4/1 Brodipet
Guntur - 522002

1.1.2 Head of the organization https://apgb.bank.in/about/board-of-directors
1.1.3 Vision, Mission and Key objectives

Vision: The Bank aspires to be the leading catalyst for rural growth and prosperity by empowering every household, farmer, and entrepreneur through inclusive, sustainable, and technology-driven financial solutions. Aligned with national and state development goals such as Viksit Bharat 2047 and Swarna Andhra 2047, the Bank envisions fostering an ecosystem of enduring economic and social well-being. The Bank shall uphold the highest standards of governance, audit, and compliance to ensure transparency, accountability, and institutional resilience, while nurturing a progressive work culture that values integrity, innovation, and employee well-being – making it a preferred institution to work for.


Mission: To expand access to the formal banking system for rural communities through inclusive, customer-centric services and fair, timely credit to agriculture, MSMEs, aquaculture, horticulture, and other priority sectors supporting rural livelihoods. The Bank is committed to strengthening digital banking adoption, promoting green finance, developing need-based products, and enhancing financial literacy and value-chain linkages. By nurturing a skilled, ethical, and transparent workforce, the Bank shall ensure robust internal controls, effective audit mechanisms, and strong compliance culture that safeguard stakeholders’ interests.


To ensure sustainable business growth, diversification and inclusive economic growth.

1.1.4 Function and duties

Public can refer to RRB Act and Organizational Structure in the Bank’s website regarding relevant information.

Functions: The primary functioning of the Bank is to Accept Deposits, to Lend for various activities & to do other Business as permitted under BR Act etc.
1.1.5 Organization Chart https://apgb.bank.in/about/organizational-structure
1.1.6 Any other details-the genesis, inception, formation of the department and the HoDs from time to time as well as the committees/ Commissions constituted from time to time have been dealt

Available in the mentioned link.

https://apgb.bank.in/about

Consolidated List of Executives, Regional Managers and HODs of the Bank – https://apgb.bank.in/about/executives-of-the-bank

1.2 Power and duties of its officers and employees[Section 4(1) (b)(ii)]
1.2.1 Powers and duties of officers (administrative, financial and judicial)

The powers and duties of officers and employees are decided by the Board of Directors and in terms of Service Regulations. Different powers have been delegated by the Board of Directors to the officers at various levels for smooth functioning. In order to exercise supervision and fix accountability / responsibility various control measures have been put in place.

The delegation of financial, administrative and other powers to Branch Heads / Committees are decided by the Board of Directors of the Bank and in terms of Service Regulations. These powers are revised periodically, depending upon the organization's requirement and statutory / regulatory guidelines issued by Government / RBI from time to time.

https://apgb.bank.in/rti
1.2.2 Power and duties of other employees

The powers and duties of officers and employees are decided by the Board of Directors and in terms of Service Regulations. Different powers have been delegated by the Board of Directors to the officers at various levels for smooth functioning. In order to exercise supervision and fix accountability / responsibility various control measures have been put in place.

https://apgb.bank.in/rti
1.2.3 Rules/ orders under which powers and duty derived and exercised

Directions received from Ministry of Finance, Government of India, Reserve Bank of India and NABARD and/or approved by the Board of our Bank are the guiding principles for discharging various functions

1. RRB Act

2. Banking Regulation Act

3. Board of Directors
1.2.4 Work allocation

In a public authority, the competent authority allocates the work as per service regulations and link to organization structure is –

1. RRB Act

2. Banking Regulation Act

3. Board of Directors
1.3 Procedure followed in decision making process [Section 4(1)(b)(iii)]
1.3.1 Process of decision making - Identify key decision making points

Process of decision making - Identify key decision making points

Branches receive applications for credit facilities and recommend to the appropriate sanctioning authority. All credit decisions approved by any sanctioning authority are reported to the next higher authority for control & review purpose.

https://apgb.bank.in/rti
1.3.2 Final decision making authority

Board

1.3.3 Related provisions, acts, rules etc.

Policy matters are decided at the level of Board

1.3.4 Time limit for taking a decisions, if any
S.No. Banking Service Processing Time
1 For withdrawing cash via cheque 8 - 15 Minutes
2 For depositing cash (depending on the number of bundles) 10 - 20 Minutes
3 For issuing Draft / Term Deposit receipt 15 - 20 Minutes
4 For paying cash against a Draft 10 - 20 Minutes
5 For paying cash on Term Deposits 15 - 20 Minutes
6 For opening a new account 20 - 25 Minutes
7 For passing/clearing bills 20 - 30 Minutes
8 For updating entries in the passbook up to the current day (only for a small number of entries) 5 - 15 Minutes
9 For issuing an account statement 5 - 7 Minutes
1.3.5 Channels of supervision and accountability

There is a well-defined organizational structure and clear system of accountability based on RBI / NABARD/Sponsor Bank/CVC guidelines. In order to exercise supervision and fix accountability / responsibility various control measures have been put in place. The system of exercising proper delegation of power and submission of control reports is in place and they are monitored by control officers and through internal inspection.

1.4 Norms for discharge of functions[Section 4(1)(b)(iv)]
1.4.1 Nature of functions/ services offered

Furnished in Point no.1.1.4 and link for the Nature of functions/ services offered is as below,

https://apgb.bank.in/rti
1.4.2 Norms/ standards for functions/ service delivery

The primary functioning of the Bank is to Accept Deposits, to Lend for various activities & to do other Business as permitted under BR Act etc.

1.4.3 Process by which these services can be accessed

By visiting Branch or by digital banking

1.4.4 Time-limit for achieving the targets
S.No. Banking Service Processing Time
1 For withdrawing cash via cheque 8 - 15 Minutes
2 For depositing cash (depending on the number of bundles) 10 - 20 Minutes
3 For issuing Draft / Term Deposit receipt 15 - 20 Minutes
4 For paying cash against a Draft 10 - 20 Minutes
5 For paying cash on Term Deposits 15 - 20 Minutes
6 For opening a new account 20 - 25 Minutes
7 For passing/clearing bills 20 - 30 Minutes
8 For updating entries in the passbook up to the current day (only for a small number of entries) 5 - 15 Minutes
9 For issuing an account statement 5 - 7 Minutes
1.4.5 Process of redressal of grievances https://apgb.bank.in/complaints-grievances
1.5 Acts, rules, regulations , instructions, manuals and records for discharging functions[Section 4(1)(b)(v)]
1.5.1 Title and nature of the record/ manual /instruction.

Acts, rules, regulations, instructions, manuals and records for discharging functions are given below
1.5.2 List of Acts, rules, regulations, instructions,manuals and records.
1.5.3 Acts/ Rules/ manuals, etc.
1.6 Categories of documents held by the authority under its control[Section 4(1)(b) (vi)]
1.6.1 Categories of documents

Documents, as required under law, rules and regulations, such as, Balance Sheets, record of the staff, licenses obtained from RBI for opening branches/offices etc., are held by the Bank.

Annual Reports are available under following link – https://apgb.bank.in/annual-reports

1.6.2 Custodian of documents/categories
1.7 Boards, Councils, Committees and other Bodies constituted as part of the Public Authority [Section 4(1)(b)(viii)]
1.7.1 Name of Boards, Council, Committee etc. https://apgb.bank.in/about/board-of-directors
1.7.2 Composition https://apgb.bank.in/about/board-of-directors
1.7.3 Dates from which constituted 03.05.2025
1.7.4 Term / Tenure Not exceeding 3 year or until such time a fresh nomination is made
1.7.5 Powers and functions Forming / Adopting the policies, rules and regulations in confirmatory with regulation and supervisory guidelines.
1.7.6 Whether their meetings are open to the public? Publics are not entitled to participate on the meetings of the Board / Committees and minutes are not accessible to Public.
1.7.7 Whether the minutes of the meetings are open to the public? Publics are not entitled to participate on the meetings of the Board / Committees and minutes are not accessible to Public.
1.7.8 Place where the minutes if open to the public are available? Publics are not entitled to participate on the meetings of the Board / Committees and minutes are not accessible to Public.
1.8 Directory of officers and employees[Section 4(1) (b) (ix)]
1.8.1 Name and designation Remuneration of Officers and Employees
1.8.2 Telephone, Fax and Email ID https://apgb.bank.in/contact

https://apgb.bank.in/branch-locator
1.9 Monthly Remuneration received by officers & employees including system of compensation[Section 4(1) (b) (x)]
1.9.1 List of employees with Gross monthly remuneration Available in below mentioned link:

Remuneration of Officers and Employees
1.9.2 System of compensation as provided in its regulations

The remuneration of other officers / employees is fixed as per the service regulations / settlements reached with unions.

The last such settlement was held on 08.03.2024 and the details of the pay scales are available at below mentioned link.

Remuneration of Officers and Employees
1.10 Name, designation and other particulars of Public Information Officers[Section 4(1) (b) (xvi)]
1.10.1 Name and designation of the Public Information Officers (PIOs), Assistant Public Information Officer(s) & Appellate Authority

Details are provided below:

CENTRAL ASSISTANT PUBLIC INFORMATION OFFICERS (CAPIOs)

All Branch Managers of bank are designated as Central Assistant Public Information Officers (CAPIOs). For any RTI inquiry regarding a branch, the authority will be the CAPIO i.e. the Branch Manager. For contact Details of the branches, please click below

Contact Details

CENTRAL PUBLIC INFORMATION OFFICERS (CPIOs) and FIRST APPELLATE AUTHORITY

Please click Central public information officers for Details of Central Public Information Officers under RTI Act 2025 and Appellate authority for Details of First Appellate Authority of APGB under RTI Act.

1.10.2 Address, telephone numbers and email ID of each designated official Organizational Information
1.11 Number of employees against whom disciplinary action has been proposed/ taken (F No. 1/6/2011- IR dt. 15.4.2013)
1.11.1 Number of employees against whom disciplinary action has been

No. of Employees against whom disciplinary action has been proposed / taken - 126

(i) Pending for minor penalty or major penalty proceedings

Pending for minor / major penalty proceedings - 12

1.11.2 (ii) Finalized for minor penalty or major penalty proceedings

Finalized for minor penalty or major penalty proceedings - 76

1.12 Programmes to advance understanding of RTI(Section 26)
1.12.1 Educational programmes Trainings are conducted from time to time.
1.12.2 Efforts to encourage public authority to participate in these programmes Financial Literacy Programmes are conducted cluster-wise.
1.12.3 Training of CPIO / APIO Trainings are conducted from time to time.
1.12.4 Update & publish guidelines on RTI by the Public Authorities concerned https://apgb.bank.in/rti
1.13 Transfer policy and transfer orders [F No. 1/6/2011- IR dt. 15.4.2013]
1.13.1 Transfer policy and transfer orders[F No. 1/6/2011- IR Dt. 15.4.2013] Transfer Policy
2 Budget and Programme
2.1 Budget allocated to each agency including all plans, proposed expenditure and reports on disbursements made etc.[Section 4(1)(b)(xi)]
2.1.1 Total Budget for the public authority

Available in the below mentioned link:

https://apgb.bank.in/annual-reports
2.1.2 Budget for each agency and plan & programmes
2.1.3 Proposed expenditures
2.1.4 Revised budget for each agency, if any
2.1.5 Report on disbursements made and place where the related reports are available
2.1.6 Information related to procurements -

(a) Notice / tender enquiries, and corrigenda if any thereon,
(b) Details of the bids awarded comprising the names of the suppliers of goods / services being procured,
(c) The works contracts concluded – in any such combination of the above, and
(d) The rate / rates and the total amount at which such procurement or works contract is to be executed.

Details are given in the below mentioned link:

https://apgb.bank.in/tenders
2.2 Foreign and domestic tours (F.No. 1/8/2012-IR dt. 11.9.2012)
2.2.1 & 2.2.2 Budget : No specific Budget

Foreign and domestic tours by ministries and officials of the rank of Joint Secretary to the Government and above, as well as the Heads of the Department:

(a) Places visited
(b) The period of visit
(c) The number of members in the official delegation
(d) Expenditure on the visit 		No specific Budget
2.3 Manner of execution of subsidy programme [Section 4(i)(b)(xii)]
2.3.1 Name of the programme of activity Not Applicable
2.3.2 Objective of the programme Not Applicable
2.3.3 Procedure to avail benefits Not Applicable
2.3.4 Duration of the programme / scheme Not Applicable
2.3.5 Physical and financial targets of the programme Not Applicable
2.3.6 Nature / scale of subsidy / amount allotted Not Applicable
2.3.7 Eligibility criteria for grant of subsidy Not Applicable
2.3.8 Details of beneficiaries of subsidy programme (number, profile etc) Not Applicable
2.4 Discretionary and non-discretionary grants [F. No. 1/6/2011-IR dt. 15.04.2013]
2.4.1 Discretionary and nondiscretionary grants / allocations to State Govt. / NGOs / other institutions Not Applicable
NGOs/other institutions Not Applicable
2.4.2 Annual accounts of all legal entities who are provided grants by public authorities Not Applicable
2.5 Particulars of recipients of concessions, permits of authorizations granted by the public authority[Section 4(1) (b) (xiii)]
2.5.1 Concessions, permits or authorizations granted by public authority Not Applicable
2.5.2 For each concession, permit or authorization granted:

(a) Eligibility criteria
(b) Procedure for getting the concession / grant and / or permits of authorizations
(c) Name and address of the recipients given concessions / permits or authorizations
(d) Date of award of concessions / permits of authorizations 		Not Applicable
2.6 CAG & PAC paras [F No. 1/6/2011- IR dt. 15.4.2013]
2.6.1 CAG and PAC paras and the action taken reports (ATRs) after these have been laid on the table of both houses of the Parliament Not Applicable
3 Publicity and Public interface
3.1 Particulars for any arrangement for consultation with or representation by the members of the public in relation to the formulation of policy or implementation there of [Section 4(1)(b)(vii)] [F No 1/6/2011-IR dt. 15.04.2013]
3.1.1 Relevant Acts, Rules, Forms and other documents which are normally accessed by citizens The detail about various Acts, Rules and other documents is available under 1.5.1 to 1.5.3 and 1.6 above.
3.1.2 a) Arrangements for consultation with or representation by members of the public in policy formulation/ policy implementation,

(b) Day & time allotted for visitors,

(c) Contact details of Information & Facilitation Counter (IFC) to provide publications frequently sought by RTI applicants

Bank is inviting suggestions from employees. Good suggestions are being taken into consideration while formulating policies.

Market studies are being conducted as and when felt necessary and suggestions, opinions of public through survey are also considered while formulating policy.

Banks annual results / reports are published in the Banks website periodically for information of public which would give an idea about the policies of the bank and implementation thereof.

Board of Directors, which formulates and implements its policy, also includes representatives nominated by Government of India.

3.1.3 Public-Private Partnerships (PPP) - Details of Special Purpose Vehicle(SPV), if any Not Applicable
3.1.4 Public-Private Partnerships (PPP) - Detailed project reports (DPRs) Not Applicable
3.1.5 Public-Private Partnerships (PPP) - Concession agreements Not Applicable
3.1.6 Public-Private Partnerships (PPP) - Operation and maintenance manuals Not Applicable
3.1.7 Public-Private Partnerships (PPP) - Other documents generated as part of the implementation of the PPP Not Applicable
3.1.8 Public-Private Partnerships (PPP) - Information relating to fees, tolls, or the other kinds of revenues that may be collected under authorisation from the government Not Applicable
3.1.9 Public-Private Partnerships (PPP) - Information relating to outputs and outcomes Not Applicable
3.1.10 Public-Private Partnerships (PPP) - The process of the selection of the private sector party (concessionaire etc.) Not Applicable
3.1.11 Public-Private Partnerships (PPP) - All payment made under the PPP project Not Applicable
3.2 Are the details of policies / decisions, which affect public, informed to them[Section 4(1) (c)]
3.2.1 Publish all relevant facts while formulating important policies or announcing decisions which affect public to make the process more interactive - Policy decisions/ legislations taken in the previous one year Not Applicable
3.2.2 Publish all relevant facts while formulating important policies or announcing decisions which affect public to make the process more interactive - Outline the Public consultation process Not Applicable
3.2.3 Publish all relevant facts while formulating important policies or announcing decisions which affect public to make the process more interactive - Outline the arrangement for consultation before formulation of policy Not Applicable
3.3 Dissemination of information widely and in such form and manner which is easily accessible to the public [Section 4(3)]
3.3.1 Use of the most effective means of communication - Internet (website) https://apgb.bank.in/
3.4 Form of accessibility of information manual/ handbook[Section 4(1)(b)]
3.4.1 Information manual/handbook available in electronic format Information manual may access with link

https://apgb.bank.in/rti
3.4.2 Information manual/handbook available in printed format Yes
3.5 Whether information manual/ handbook available free of cost or not [Section 4(1)(b)]
3.5.1 List of materials available Free of cost A huge quantity of information/material is available in Bank’s website

https://apgb.bank.in/

for citizens free of cost.
3.5.2 List of materials available at a reasonable cost of the medium About Us, Accounts & Deposits, Retail Loan, MSME Loan, Gold Loan, Rates & Charges ( Rates / Charges ), Branch & ATM Locator, Internet Banking, EMI Calculator, Digital Banking, Policies & Disclosure, Regulatory Disclosure, etc.
4 E-Governance
4.1 Language in which Information Manual/Handbook Available [F No. 1/6/2011-IR dt. 15.4.2013]
4.1.1 English Yes
4.1.2 Vernacular/ Local Language Yes
4.2 When was the information Manual/Handbook last updated?[F No. 1/6/2011-IR dt 15.4.2013]
4.2.1 Last date of Annual updation 20-05-2026
4.3 Information available in electronic form[Section 4(1)(b)(xiv)]
4.3.1 Details of information available in electronic form https://apgb.bank.in/rti
4.3.2 Name/ title of the document/record/ other information RTI
4.3.3 Location where available https://apgb.bank.in/rti
4.4 Particulars of facilities available to citizen for obtaining information[Section 4(1)(b)(xv)]
4.4.1 Name & location of the facility Public may contact CPIO and CAPIO of Bank. List with address given in mentioned link.
4.4.2 Details of information made available https://apgb.bank.in/rti
4.4.3 Working hours of the facility Monday to Friday 10.00 am to 5.00 pm, 2nd and 4th Saturday and All Sundays Holiday
4.4.4 Contact person & contact details (Phone, fax, email) https://apgb.bank.in/contact
4.5 Such other information as may be prescribed under Section 4(i) (b)(xvii)
4.5.1 Grievance redressal mechanism Public may login to grievance redressal system using below link:

https://apgb.bank.in/complaints-grievances
4.5.2 List of completed schemes/ projects/ programmes All the schemes related to lending and deposits are available in the below links:
4.5.3 List of schemes/ projects/ programme underway
4.5.4 Details of all contracts entered into including name of the contractor, amount of contract and period of completion of contract https://apgb.bank.in/tenders
4.5.5 Annual Report https://apgb.bank.in/annual-reports
4.5.6 Frequently Asked Question (FAQs)
4.5.7 Any other information such as

(a) Citizen’s Charter

(b) Six monthly reports on the performance against the benchmarks set in the Citizen’s Charter
S.No. Banking Service Processing Time
1 For withdrawing cash via cheque 8 - 15 Minutes
2 For depositing cash (depending on the number of bundles) 10 - 20 Minutes
3 For issuing Draft / Term Deposit receipt 15 - 20 Minutes
4 For paying cash against a Draft 10 - 20 Minutes
5 For paying cash on Term Deposits 15 - 20 Minutes
6 For opening a new account 20 - 25 Minutes
7 For passing/clearing bills 20 - 30 Minutes
8 For updating entries in the passbook up to the current day (only for a small number of entries) 5 - 15 Minutes
9 For issuing an account statement 5 - 7 Minutes
4.6 Receipt & Disposal of RTI applications & appeals [F.No 1/6/2011-IR dt. 15.04.2013]
4.6.1 Details of applications received and disposed Details of applications received and disposed (RTI Portal) Year 2025 - 26

Applications Received 86
Applications Disposed 81
Pending 5
4.6.2 Details of appeals received and orders issued Details of First Appeal received and disposed (RTI Portal) Year 2025 - 26

Applications Received 11
Applications Disposed 10
Pending 1
4.7 Replies to questions asked in the Parliament[Section 4(1)(b)(xvii)]
4.7.1 Details of questions asked andreplies given Not Applicable
5 Information as may be prescribed
5.1 Such other information a s may be prescribed [F.No. 1/2/2016-IR dt. 17.8.2016, F No. 1/6/2011-IR dt. 15.4.2013]
5.1.1 Name & details of -

(a) Current CPIOs & FAAs

(b) Earlier CPIO & FAAs from 1.1.2015 		CPIO

FAA
5.1.2 Details of third party audit of voluntary disclosure -

(a) Dates of audit carried out

(b) Report of the audit carried out 		Not Applicable
5.1.3 Appointment of Nodal Officers not below the rank of Joint Secretary / Nodal Officer
Name of the Nodal Officer Mannam Sai Ram
Designation Senior Manager - Law
Place of Posting Head Office
Office Address D. No 5-37-234, 4th Floor,
Raghu Mansion,
4/1 Brodipet,
Guntur - 522002
E-mail Id legal@apgb.bank.in
Telephone 6303917499
5.1.4 Consultancy Committee of key stakeholders for advice on suo-motu disclosure

Consultancy Committee of key stakeholders for advice on suo-motu disclosure

S.No Name of the Official Designation
1 Shri J Jummilal General Manager - Inspection and Audit
2 Shri G Param Siva Chief Manager, HOD - HR Department
3 Shri Naga Siva Kiran Dasari Chief Manager, HOD - Integrated Risk Management Department
4 Shri M Sai Ram Senior Manager - Law
5.1.5 Committee of PIOs / FAAs with rich experience in RTI to identify frequently sought information under RTI

(a) Dates from which constituted
(b) Name & Designation of the Officers

Committee of PIOs / FAAs with rich experience in RTI to identify frequently sought information under RTI Act

S.No Name of the Official Designation
1 Shri J Jummilal General Manager - Inspection and Audit
2 Shri G Param Siva Chief Manager, HOD - HR Department
3 Shri Naga Siva Kiran Dasari Chief Manager, HOD - Integrated Risk Management Department
4 Shri M Sai Ram Senior Manager - Law
6 Information Disclosed on own Initiative
6.1 Item / information disclosed so that public have minimum resort to use of RTI Act to obtain information [Section 4(2)]
6.1.1 Item / information disclosed so that public have minimum resort to use of RTI Act to obtain information Maximum of information is available in Bank Website
https://apgb.bank.in/
6.2 Guidelines for Indian Government Websites (GIGW) is followed (released in February, 2009 and included in the Central Secretariat Manual of Office Procedures (CSMOP) by Department of Administrative Reforms and Public Grievances, Ministry of Personnel, Public Grievance and Pensions, Govt. Of India)
6.2.1 Whether STQC certification obtained and its validity Not Applicable
6.2.2 Does the website show the certificate on the Website? Not Applicable