Demystifying Service Charges: What You Need to Know

Service Charges

Sl. No	Loan Scheme	Processing Charges	Proposed charges( all charges based on sanction limit)
1	Housing Loan	for all amounts	0.5% of limit sanctioned maximum of Rs.15K
2	Education Loan	if sanction limit exceeds Rs.10 lakhs	0.6% of limit sanctioned maximum of Rs.25K
3	Property Loan		0.75% of limit sanctioned maximum of Rs.30K
4	MSME	upto Rs.10.0 Lkahs -	Working Capital : Upto Rs.50K - NIL Above Rs.50K and upto Rs.10 Lakh - 0.3% Above Rs.10 Lakh - 0.4% Term Loan : Upto Rs.50K - NIL Above Rs.50K and upto Rs.2 Lakh - 0.5% Above Rs.2 Lakh and upto Rs.10 lakh - 1% Above Rs.10 Lakh - 1 %
		Above Rs.10.00 Lakhs to 50.00 Lakhs -
		Above Rs.50.00 Lakhs to 100.00 Lakhs -
		Above Rs.100.00 Lakhs -
		For CC and OD accounts -
5	Agriculture Gold Loans	Up to Rs.50,000	Nil
		₹50,001 up to ₹1 Lakh	0.40%, Max ₹500
		Above ₹1 Lakh up to ₹2 Lakhs
		Above ₹2 Lakhs up to ₹3 Lakhs
		Above ₹3 Lakhs up to ₹5 Lakhs	0.40%, Max ₹1,000
		Above ₹5 Lakhs up to ₹10 Lakhs	0.40%, Max ₹1,000
		Above ₹10 Lakhs	₹1200 (Flat)
6	Non-Agriculture Gold Loans	Up to ₹50,000	Nil (For APPGL Scheme) * 0.40% for others
		₹50,001 up to ₹1 Lakh	0.40%, Max ₹2,000
		Above 1 Lakh up to ₹2 Lakhs
		Above ₹2 Lakhs up to ₹3 Lakhs
		Above ₹3 Lakhs up to ₹5 Lakhs
		Above ₹5 Lakhs up to ₹10 Lakhs	0.40%, Max ₹2,500
		Above ₹10 Lakhs	0.40%, Max ₹2,500
7	SHG	In case of SHG Farm sector and non-farm sector cash credits /term loans	Upto Rs.5 Lakh - NIL Above Rs.5 Lakh - 0.50% of the sanctioned limit until next renewal/increase-decrease of limit.
		Up to a sanction limit of Rs.3,00, 000:
		Sanction Limit more than Rs.3,00,000:
8	Crop Loan	For Short Term Agrl. Loans (Crop Loans, CGKC, RMGCC, JLGCC, NFSJL, LAMS & Produce Loans)	0.75 % of limit sanctioned With a minimum of Rs.500
9	Others	Administrative /Inspection Charges
		Up to Rs.25,000	Charges levied per half year Upto Rs.50K - NIL Rs.50K to Rs.2 Lakh - Rs. 200 Above Rs.2 Lakh to Rs.5 Lakh - Rs. 300 Above Rs.5 Lakh to 25 lakh - Rs. 600 More than 25 lakh : Rs750
		Above Rs.25,000 up to Rs.2 lacs
		Above Rs.2 lacs up to Rs.5 lacs
		Above Rs.5 lacs up to Rs.25 lacs
		Above Rs. 25 lacs up to Rs.1 crore
		Above Rs.1 crore

₹10/- per ₹1,000/- or part thereof, subject to a minimum of ₹100/-+ Out of pocket expenses.

No Charges
For tie up loan cheques (Sugarcane and Tobacco etc.,)
Up to tie up loan amount & Interest	No charges
Over and above tie up loan amount
i. Up to Rs.5,000	Rs.20
ii. Above Rs.5,000 & up to Rs.10,000	Rs.50
iii. Above Rs.10,000	Rs.100
Staff cheques / Drafts are to be collected ‘at par’. Postage charges are exempted

Cheque return inward/outward charges are as follows: upto 1 lakh – Rs.250/- & Above 1 lakh – Rs.350/-
Outstation cheques / Bills are to be returned by Regd. Post only and actual postal charges are to be collected. If balance is not available in the account the stipulated charges have to be collected through Value Payable Letter (VPL)

Category	Applicable Charges
Up to Rs.5000	Rs.45
Above Rs.5,000 up to Rs.10,000	Rs.70
Above Rs.10,000 up to Rs.100,000	Per 1000	Rs.5
Above Rs.10,000 up to Rs.100,000	Min	Rs.70
Above Rs.1 Lakh	Per 1000	Rs.5
	Min	Rs.500
	Max	Rs.2500
Other Charges of DD/Pay Orders	Cancellation of Demand Draft/ Pay orders. (Per instrument/Case)	Rs.200
	Demand Draft/ Pay orders- Duplicate Issuance	Rs.200
	Demand Draft/ Pay orders- Revalidation	Rs.200

I	Exchange of 0.75% of the amount of the instrument purchased should be collected (It attracts no GST). In addition to the above, the following charges are to be collected. a) Usual collection charges b) The instrument is to be sent by Reg. Post only. Postage of Rs.50 or actual whichever is higher is to be collected.
II	For purchase of Local Cheques/ Bills.	0.25% of the amount of the instrument with a minimum of Rs.25 (It attracts no GST). Instant credit up to Rs.15,000 could be allowed by collecting Rs.5 per instrument.
III	Cheques belonging to staff members pertaining to provident fund / housing loan instalments /LIC payments/ Bank employee’s cooperative society can be purchased at par. Cheques/Withdrawals of Inspectors/Staff on deputation pertaining to salary can be purchased at par. No postage.
IV	Cheques/ Bank Drafts/ Pay Orders can be purchased at par provided the entire proceeds are placed as Term Deposit/s for a period not less than 91 Days. Postage also exempted. If the period of deposit is less than 91 Days, Branches should purchase the instruments at par with the prior permission of Chairman. Our Bank’s lien should be noted on such deposits till the instruments purchased are realized. If such deposits are cancelled before due date, the CBP charges, which are exempted earlier, are to be collected.

Particulars of Charges/Services	Amount of Charges
Up to Rs.1,000	Rs.20
Above Rs.1,000 & up to Rs.5,000	Rs.25
Above Rs.5,000 & up to Rs.10,000	Rs.30
Above Rs.10,000 & up to 1 lakh	Rs.2.25 per Rs.1000 or part thereof with a minimum of Rs.30
Above Rs.1 lakh & up to Rs.10 lakh	Rs.2 per Rs.1000 or part thereof with a minimum of Rs.225
Above Rs.10 lakh	Rs.1.50 per Rs.1000 or part thereof with a minimum of Rs.2,000

Module	Range	Charges
RTGS	2 – 5 Lakh	25.00
RTGS	Above 5 Lakh	50.00
NEFT	Upto Rs.10,000	2.50
	Rs.10,001 to Rs.100,000	5.00
	Rs.100,001 to Rs.200,000	15.00
	Above Rs 2 Lakh	25.00

Sl. No	Particulars of Charges/Services	Amount of Charges
i	Transfer through Mobile Banking	Up to ₹1,000/- - No Charges Above ₹1,000/- and up to ₹25,000/- - ₹5/- per transaction Above ₹25,000/- - ₹10/- per transaction
ii	Transfer through Branch Channel	Up to ₹25,000/- - ₹5/- per transaction Above ₹25,000/- and up to ₹1.00 lakh - ₹10/- per transaction Above ₹1.00 lakh and up to ₹5.00 lakh - ₹15/- per transaction

Sl. No	Particulars of Charges/Services	Amount of Charges
A	NOTICES
	Ordinary Notice	100/-or actual postage/courier charges incurred, whichever is higher.
	Registered Notice/Auction Notice
	*Collection of Outstation Bills (Documentary etc.) Not for out station cheques for collection/Purchase.
	Ordinary Post
	Registered Post
B	Telephone (To know fate of OBC)
C	Return of unpaid outstation cheques (to be sent by Reg. Post only).	Rs.100 or Actual, whichever is higher.

Particulars of Charges/Services		Amount of Charges
Instructions		Metro	Urban/Semi Urban	Rural Branches
Single cheque	Per instruction	150	100	100
Range of CHQs	SB-Per instruction	500	400	300
Range of CHQs	CD-Per instruction	600	500	400

Particulars of Charges/Services	Amount of Charges
Cheque Return – Inward (Cheque received for Payment) due to insufficiency of funds (Local or Outstation)	For all types of accounts, irrespective of branch location: Up to and including 1.00 lakh - 250/- per instrument Above 1.00 lakh - 350/- per instrument

Particulars of Charges/Services	Amount of Charges
Metro	Urban/Semi Urban	Rural Branches
Rs.200	Rs.150	Rs.150
The Signature attestation should be on the Letter Head only.

Particulars of Charges/Services	Amount of Charges
No dues certificate (charges per certificate)	Rs.200	Rs.150	Rs.150
No dues certificate (charges per certificate)	Weaker sections (Incl SHG, SF/MF) – No Charges

Particulars of Charges/Services	Amount of Charges
Enquiry relating to old records (more than 12 months old)	Rs.200	Rs.150 per item	Rs.100 per item

Particulars of Charges/Services	Amount of Charges
Record copy of the cheque/ other instrument	Rs.250	Rs.200 per item	Rs.200 per item

Particulars of Charges/Services	Amount of Charges
Noting of Standing Instructions	Rs.50
Transfer between Accounts in same branch	No additional charge
Other Standing Instructions, including transfer from one branch to another branch of our Bank.	Rs.20 per transaction up to Rs. 10,000. Rs.30 per transaction for above Rs.10,000
For non-execution of Standing Instruction due to insufficient balance in account and re-registration of standing instructions.	Rs.75
Rs.50 per transaction involving credit to other than customers’ own accounts with in the same Branch. Charges to be levied to account from which the amount is transferred. Monthly interest on FDRs, Credit of instalments to RD A/Cs and all Staff A/Cs are exempted from the above charges.

Particulars of Charges/Services	Amount of Charges
duplicate pass book with latest balance	Rs.100
previous entries (if required) per Sheet or part thereof.	Rs.50
Once in a month free for statement there after Rs.50/- per statement

Particulars of Charges/Services	Amount of Charges
Closure of RD account within a period of 6 months from the date of opening	NIL

Particulars of Charges/Services	Amount of Charges
Collecting Bank shall levy charges as applicable to Outstation Cheques. Paying Banker is not entitled to charge any amount. If the collecting and paying Branches are of our own Branches, Collecting Bank only shall levy charge as applicable to Outstation Cheques. No charges should be collected if amount is deposited for 91 days and above. For Premature cancellation no exemption.	NIL

Particulars of Charges/Services	Amount of Charges
Issue of Balance Certificate	Rs.100 Per Certificate.

Particulars of Charges/Services	Amount of Charges
Issue of Interest Certificate	No Charges

Particulars of Charges/Services	Amount of Charges
Loss of Token	Rs.500 Per Token

Particulars of Charges/Services	Amount of Charges
Cash Handling	Applicable Charges
Up to Rs.2,00,000/-	NIL
Above Rs.2,00,000/-	Rs.1/- per each thousand
Maximum of Rs.10, 000/-. LADs, SODs against our Bank Term Deposits and Overdraft accounts of staff are exempted from levying of cash handling charges.

Particulars of Charges/Services	Amount of Charges
*Addition/deletion of Names in all Deposit accounts	Rs.100
*Changes in Operation instructions, Power of Attorney, Board resolution etc.	Rs.200
Change in Nomination	Rs.100
Duplicate deposit Receipt with normal procedure	Rs.100

Particulars of Charges/Services	Amount of Charges
Parameter	Applicable Charges
Eligible customers	For all current and Savings Bank Accounts
1.Cash withdrawal with self-Cheque (Customer to be present) *Third Party withdrawals not allowed	Cash withdrawal up to ₹50,000/-per day	Free of Cost
	Above ₹50,000/-per day	Rs.1/- Per thousand+ Rs.50
2(i). Cash remittance(Remitted/Credited by self)	Cash deposit up to ₹50,000/-per day	Free of Cost
2(ii). Cash remittance/credit by third party	Above ₹50,000/-per day	Rs.1/- Per thousand+ Rs.50
3.Transfer of funds(Non-cash transactions only)	Up to Rs.1 Lakh	Free of Cost
3.Transfer of funds(Non-cash transactions only)	Above Rs.1 Lakh	Free of Cost
4.For loan recoveries	Free of Cost
5.Issue of DD/Pos	NIL
6.Remittence through NEFT	NIL
*7. Cash Deposit at CDM/CRM for Non base branch Accounts	Cash deposit up to ₹50,000/-per day	Free of Cost
*7. Cash Deposit at CDM/CRM for Non base branch Accounts	Above ₹50,000/-per day	1/-per 1,000/-or part thereof, subject to a minimum of ₹5/-
	Cash deposited at the Branch and through CDM/CRM on the same day shall be clubbed for determining the applicable deposit amount and charges.
Paying branch should not allow more than one cheque from the same customer on the same day. While extending ABB transactions extant guidelines of Know Your Customer (KYC)/Anti Money Laundering (AML)have to be strictly complied with.

Sl. No	Particulars of Charges/Services		Amount of Charges
	Locker Type	SDL Depth 492 Rs.30 / 19.37 Inches (H x W)	Charges for Safe deposit lockers (Non - Built in and Built in Safe deposit lockers)
	Locker Type	SDL Depth 492 Rs.30 / 19.37 Inches (H x W)	Rural	Semi-urban	Urban	Metro
1	A	125 x 175 Rs.30 / 4.92 x 6.89 Above Rs.10,000 & up to 1 lakh	1,250	1,500	1,500	2,000
2	B	159 x 210 Rs.30 / 6.26 x 8.27 Above Rs.10,000 & up to 1 lakh	1,600	2,000	2,500	2,500
3	C	125 x 352 Rs.30 / 4.92 x 13.86 Above Rs.10,000 & up to 1 lakh	2,000	2,500	3,000	4,000
4	D	189 x 263 Rs.30 / 7.44 x 10.35 Above Rs.10,000 & up to 1 lakh	2,500	2,500	3,000	3,000
5	E	159 x 423 Rs.30 / 6.26 x 16.65 Above Rs.10,000 & up to 1 lakh	3,500	3,500	4,000	4,000
6	F	278 x 352 Rs.30 / 10.94 x 13.86 Above Rs.10,000 & up to 1 lakh	4,500	5,000	6,000	6,000
7	G	189 x 529 Rs.30 / 7.44 x 20.83 Above Rs.10,000 & up to 1 lakh	5,000	5,000	6,000	6,000
8	H	321 x 423 Rs.30 / 12.64 x 16.65 Above Rs.10,000 & up to 1 lakh	6,000	7,000	8,000	8,000
9	H1	321 x 210 Rs.30 / 12.64 x 8.27 Above Rs.10,000 & up to 1 lakh	3,500	3,500	4,000	4,000
10	L	404 x 529 Rs.30 / 15.91 x 20.83 Above Rs.10,000 & up to 1 lakh	8,000	8,000	10,000	10,000
11	L2	385 x 529 Rs.30 / 15.16 x 20.83 Above Rs.10,000 & up to 1 lakh	8,000	8,000	10,000	10,000
Eligible confirmed, retired, and deputed staff members are granted a 25% concession on locker rent. This benefit applies strictly to the only one locker registered under the employee's name. To qualify for the discount, the staff member need not be the Primary operator of the locker.
The locker operations are restricted to 12 times in a Financial Year. Any operations beyond it, branches are advised to charge Rs.100 per operation. No carry over will be allowed./td>
Loss of Safe Deposit Locker Key	URBAN/METRO Actual Expenses(To be paid to the Service provider for break open) + Rs.1000 (to bank P&L)			RURAL/SEMI URBAN Actual expenses(To be paid to the Service provider for break open) + Rs.500 (to bank P&L)

Account Type	ATM Type	Free Transactions	Financial Transaction Charges	Non-Financial Transaction Charges
Savings Account	APGB ATM	8 per month ( Financial & Non-Financial)	₹23 + GST	₹10 + GST
	Other Bank ATM	Non-Metro: 5 Per month (Financial & Non-Financial) Metro: 3 Per Month (Financial & Non-Financial)	₹23 + GST	₹10 + GST
Current Account	APGB ATM	8 Per Month (Financial & Non-Financial)	₹23 + GST	₹10 + GST
	Other Bank ATM	No free transactions (Financial & Non-Financial)	₹23 + GST	₹10 + GST

For both Savings Bank Account /Current Account A charge of 10 % on the shortfall amount.

* Applicable for Savings Bank Account
Access to APGB ATM's: No charge up to 5 transactions per month. Beyond this limit, Rs.23 per Financial Transaction and Rs.10 per Non-Financial Transaction will apply, plus applicable GST.

Access to other Bank ATM's: No charge up to 5 transactions (financial and Non- financial combined) per month at nonmetro centers and up to 3 Transactions per month at metro centers. Beyond this limit, Rs.23 per Financial Transaction and Rs.10 per Non- Financial Transaction will apply, plus applicable GST.

RuPay Debit Card – First year free; ₹150/- per annum from the second year onwards.

Platinum Debit CardRs.250/- from First year onwards

RuPay Debit Card – ₹150/-
Platinum Debit Card – ₹300/-

No charges for cash deposits up to ₹2.00 lakh. For cash deposits above ₹2.00 lakh: ₹1/- per ₹1,000/- or part thereof, subject to a maximum of ₹10,000/-, plus applicable GST.

Current Account: Closure within 12 months from the date of opening - ₹600/- plus applicable GST.
Savings Account
Category	Without Cheque Book	with Cheque Book
Rural	150	200
Semi-Urban and Urban	200	250
Metro	250	300

Savings Bank Account /Current Account ₹20/- per quarter

Certifying (or) Verifying of ECS mandates	Per Mandate	Rs.100/-
Image Based Mandate Registration	Per Mandate	Rs.100/-
E-mandate Registration	Per Mandate	Rs.100/-
NACH/Direct Plan mandate return Charges	Per Mandate	Rs.250/-

ServiceCharges

Service Charges on Advances & Other Services - Revision

Service Charges New

1. Processing Charges

2. Bills for Collection Outward/ Inward (Documentary bills etc.)

3. Collection of Cheques Outward/ Inward

4. Cheque Return - Outward/Inward

5. Exchange on Demand Drafts

6. Clean Bills Purchased (Cheques / Bills)

7. Exchange on Bankers’ Cheques / Pay Orders

8. Charges on NEFT and RTGS transactions through AllChannels

9. IMPS Fund transfer charges

10. Postage Charges

11. Stop Payment

12. Cheque Return - Inward

13. Signature verification

14. No dues certificate

15. Enquiry relating to old records(more than 12 months old)

16. Record copy of the cheque/ other instrument

17. Standing Instructions

18. Issuance of Duplicate statements / Pass Books

19. Closure of RD Accounts

20. Collection of other banks deposit receipts on maturity

21. Issue of Balance Certificate

22. Issue of Interest Certificate

23. Loss of Token

24. Handling Charges on Cash Receipts under OD / CC Accounts

25. Miscellaneous

26. Tariff on Any Branch Banking (ABB) (Non Base Branch)

27. Hire Charges on Safe Deposit Lockers

28. Debit Card Transaction Charges

29. Penalty for NonMaintenance of Average Monthly Balance ( AMB )

30. Service Charges for ATM/Debit Card Usage

31. ATM Card Annual Maintenance Charges

32. ATM Card Re-issue Charges

33. Cash handling Charges for Current Account

34. Account Closure

35. SMS Charges

36. Mandate Charges